AG GLOBAL ENTERPRISE LLC

Refund & Exchange

At AG Global Enterprise LLC, we are committed to providing our customers with high-quality products and exceptional service. We understand that sometimes circumstances may require a return or exchange, and we aim to make this process as smooth and convenient as possible. Please read our refund and exchange policy carefully to understand your options and responsibilities.

Refunds

If you are not completely satisfied with your purchase, we offer a straightforward refund policy. You may request a refund within 30 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. To initiate a refund, please contact our customer service team at [contact email] or [contact number] with your order details. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies. Please note that shipping costs are non-refundable, and you will be responsible for paying for your own shipping costs for returning your item.

Exchange

If you wish to exchange an item for a different size, color, or variant, please contact our customer service team within 30 days of the original purchase date. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Once your exchange request is approved, you will be provided with instructions on how to return the original item. Upon receiving the returned item, we will process the exchange and ship the new item to you promptly.